Your customers answered in minutes, not days.
Northline runs customer support, live chat and back-office tasks for growing companies, so your team can focus on the work that grows the business.
4 min
82%
4.8 / 5
English Β· Spanish Β· French
What we handle for you
Pick one service or combine them. Every plan comes with a dedicated team lead and weekly reports.
Customer support
Email, chat and phone support with your tone of voice and your help-desk tools.
Inbound calls
Order questions, bookings and enquiries answered by trained agents.
Back-office
Data entry, order processing, invoicing and CRM updates done accurately.
Lead qualification
We call and qualify new leads so your sales team only talks to real buyers.
E-commerce care
Returns, refunds and order tracking for online stores, around the clock.
Weekly reporting
Clear numbers every week: volume, response times and customer feedback.
Up and running in two weeks
A simple onboarding that doesn't take over your calendar.
We learn your product, customers and current tools.
We write your support playbook and you approve it.
Your dedicated agents train on real past tickets.
We start answering, with daily check-ins in week one.
Get a quote in 24 hours
Tell us what you need and roughly how many customer contacts you get a month.
Email
hello@northline.example
Phone
+1 (555) 010-2040